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When you request a quote, contact us, or respond to one of our ads, we may collect:

Your name
Your phone number
Your email address
Your home or service address
Details about the service you're requesting (such as the type of cleaning or property information)
Any message or notes you choose to send us

We may also automatically collect limited technical information, such as your device type, browser, and general location, when you visit our website or engage with our ads on platforms like Facebook and Instagram.

How We Use Your Information

We use the information you provide to:

Respond to your quote request or inquiry
Schedule, provide, and follow up on our cleaning services
Contact you by phone, text, or email about your request or appointment
Send you information about promotions, offers, or seasonal reminders (you can opt out anytime)
Improve our services, website, and advertising
Comply with applicable laws

How We Share Your Information

We do not sell your personal information. We only share it in the following limited ways:

\nService providers: With trusted tools and vendors that help us run our business — for example, our scheduling and customer management software, and email or text messaging services — solely so they can perform work on our behalf.
\nAdvertising platforms: When you respond to an ad on Facebook or Instagram, those platforms process your lead information so we can receive and respond to it. Their use of your data is governed by their own privacy policies.
\nLegal reasons: If required by law, or to protect our rights, safety, or property.

Text Messaging

If you provide your phone number, you consent to receive calls and text messages from us regarding your quote, appointment, or services. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, or ask us to stop contacting you by emailing or calling us using the details below.

Cookies & Tracking

Our website and ads may use cookies and similar technologies to understand how visitors use our site and to measure the performance of our advertising. You can control cookies through your browser settings. Advertising platforms such as Meta may also use tracking technologies subject to their own policies.

Data Retention

We keep your information only as long as needed to provide our services, maintain our business records, and comply with legal obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

Your Choices & Rights

You may:

Ask us what personal information we hold about you
Request that we correct or delete your information
Opt out of promotional messages and marketing contact

To make any of these requests, contact us using the information below. We will respond within a reasonable time and in accordance with applicable law.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the \"Last updated\" date at the top of this page. Continued use of our services after changes means you accept the updated policy.

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Privacy policy

About us